Paige Chambers
The Marsh store on McGalliard and Wheeling, and also the one on Tillotson have begun remodeling in efforts to make the stores look nicer. The stores started construction at the beginning of the year and should be finished by March 31st. The stores will both hold grand re-openings within a week and a half.
Changes to the stores include: new paint on the walls, ceilings, registers, new flooring, a completely new produce section, a new floral department, and the isles have also been rearranged for customer convenience. At the McGalliard store, a painting of ball state's football field has been completed over the produce department. Also, all new deli, meat, and seafood cases have been added.
The newest change is the carryout carts added to the front of the store. Although most carryouts are against them, they were put into place in order to improve our customer service.
"The carryout carts are used so all customers have their groceries taken outside. Our customers are very important to us and we want them to feel welcomed and also to come see us again. Marsh is one of the only grocery stores that employs and uses carryouts full time, we are known for this and it's a great feeling to help our customers to the fullest of our ability", said Mrs. Grubb, the manager of the McGalliard and Wheeling store.
"The carryout carts are used so all customers have their groceries taken outside. Our customers are very important to us and we want them to feel welcomed and also to come see us again. Marsh is one of the only grocery stores that employs and uses carryouts full time, we are known for this and it's a great feeling to help our customers to the fullest of our ability", said Mrs. Grubb, the manager of the McGalliard and Wheeling store.
As an employee at this Marsh, I am personally ready for the construction to be over. It can be difficult to work around at times. I think the stores are going to look very nice and professional once completed, but I do feel as the carryout carts are going to be a big hassle, as they have already been in the past week we have had them.
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